Gold Quality Award Virtual Workshop - August 7, August 14, August 21, September 4, 2025 - 1:00 pm to 4:00 pm - NAB approved

Description

Achieving excellence and receiving recognition as one of the best in long-term care is challenging. Gold Quality Award recipients represent an elite group who meet all the demands of the Baldrige Criteria. To receive the Gold award, you must demonstrate the achievement of high levels of performance over time in the areas of leadership, strategic planning, customer and workforce, operations, and knowledge management. This workshop will help prepare you to meet this distinction. The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession. At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety. Care Providers Oklahoma has partnered with The Health Care Association of Michigan to provide this virtual workshop for those interested in applying for the Gold Quality Award. 

Learner Objectives: 1.Understand the Gold technical requirements and criteria. 2.Develop a basic understanding of the scoring guidelines. 3.Sharpen the skills for describing processes and how these approaches can serve as a management document, not just an application. 4.Learn skills for effectively presenting results. 5.Describe systematic evaluation and improvement. 6.Draft a plan for writing and reviewing the first draft of your application. 7.Take advantage of the opportunity to receive help with your specific application questions. 

Dates: August 7, August 14, August 21, September 4, 2025 - 1:00 pm to 4:00 pm (additional optional office hours will be held September 23, November 18, and January 6 from 1:00 pm to 2:00 pm).