Description

The general public has never had a positive view of long-term care.  The COVID-19 Pandemic has intensified the negative public perceptions and stimulated an increase in the demand for alternatives to long-term placement.  Winning consumer confidence requires more than a focus on amenities.  Building trust requires a confident, consistent, coordinated team approach to customer care and service.  NAB Approval #: 20220310-1-A72142-DL.