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Webinar series-Silver Quality Award Virtual Workshop - August 8, August 13, August 20, September 3, 2025 - 1:00 pm to 4:00 pm - NAB approved

August 8, 2025 1:00 PM - September 3, 2025 4:00 PM (CDT)

Description

The Health Care Association of Michigan, in partnership with several state affiliates including Care Providers Oklahoma, presents a SILVER Quality Award virtual workshop series to help you better understand the Silver Award application criteria, scoring, and strategies for a successful application submission.

The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. Recipients have three years to apply from the year they receive the Bronze Award. At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness and tools for improvement in their approaches.

This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts thus becoming a high-performing organization.

Learner Objectives:

  1. Gain an understanding of the value of moving from Bronze recognition to Silver.
  2. Understand the Silver technical requirements and criteria.
  3. Develop a basic understanding of the scoring guidelines.
  4. Learn the skills of how to describe approaches and processes in response to the criteria questions.
  5. Understand how to effectively present results to manage the organization.
  6. Take advantage of the opportunity to receive help with your specific application questions.

 Before the Workshop:

  • Review your Bronze application and have a copy with you
  • Review the eligibility requirements in the 2024 Silver Criteria and Application document to ensure you are eligible to apply
  • Have a copy of the 2024 Silver Achievement in Quality Award Application & Criteria

Important Information:

  • Registration is limited to AHCA/NCAL members
  • Registration is non-refundable; however, substitutions are allowed up to 48 hours before the program
  • $375.00 Registration fee – Registration deadline August 4, 2025 – 1:00 pm 
  • Registration is non-refundable; however, substitutions are allowed up to 48 hours before the program
  • Participation in this workshop does NOT guarantee award/renewal receipt by AHCA/NCAL

Workshop dates: 

August 8 – 1:00 pm to 4:00 pm

August 13 – 1:00 pm to 4:00 pm

August 20 – 1:00 pm to 4:00 pm

September 3 – 1:00 pm to 4:00 pm

Optional Office Hours Provided on September 23, November 18, and January 6 from 2:30 pm to 3:30 pm CT

Attendees will need to whitelist @hcam.org and swoogo.com with their IT department. Communications will start going out the week before the event from the Health Care Association of Michigan. 

Time

Workshop times are 1:00 pm to 4:00 pm. Optional office hours are 2:30 pm to 3:30 pm

Pricing

$375.00  member 

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Contact Information

Name: Connie Guinn
Phone: 405-524-8338
Email: connie@careoklahoma.com
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